Payment Methods & Billing

Reviewing Your Billing Details

To review your billing information:

1. 1. Sign in to your Ransel AI account.
2. 2. Navigate to your account or subscription settings.
3. 3. Look for the billing section, if available.
4. 4. Review the billing information displayed.

Depending on your plan and the features available in Ransel AI, the information shown may vary.

Understanding Payment Issues

Failed Payments

A payment may fail for several reasons, including insufficient funds, incorrect payment details, or a temporary issue with your payment provider.If your payment fails:

1. 1. Check whether your payment details are correct.
2. 2. Make sure your payment method is valid and has sufficient funds.
3. 3. Check for any notification or error message related to the transaction.
4. 4. Follow the instructions provided to retry the payment, if available.

Pending Payments

Some transactions may take time to process. If your payment is still pending, check your payment provider for the latest status before attempting another payment.Avoid repeating a transaction until you understand its current status, as this can help prevent duplicate charges.

Unexpected or Duplicate Charges

If you notice a charge you don't recognize or believe you've been charged more than once:

1. 1. Review your available billing or transaction history.
2. 2. Check whether the charges relate to separate transactions or subscription periods.
3. 3. Keep any relevant transaction references or payment confirmations.
4. 4. Contact Ransel AI support for further assistance if the issue remains unresolved.

Payment Methods

Available payment methods may depend on the payment options supported by Ransel AI.When making a payment, use an available payment method and follow the instructions shown during checkout. If your preferred method isn't listed, check the available options or contact support for clarification.Never share your password, full payment credentials, or other sensitive information in a support request.

What's Next?

Continue learning about your subscription:

• Cancel Your Subscription — Learn what to consider before canceling and how cancellation may affect your access.